FAQ
Our library has lost access to one of our e-resources. What do we do?
Please contact us at the earliest opportunity with a description of the problem and, if possible, a screen-shot. We will then liaise with the publisher’s technical staff on your behalf until your library's access has been restored.
How do I generate the usage statistics for my library’s holdings?
In most cases, COUNTER-compliant usage reports are available for librarians to download at any time via a self-service portal from each publisher. Please contact us for the URL and your library’s administrator login details. Alternatively, we can obtain any usage reports you may need on request.
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For NewsBank and Readex usage reports, please head to: https://stats.newsbank.com/
Where do I find the title list for a particular collection?
Please contact us to request a title list for any collection you see listed on the Bezi website. Alternatively, title lists can be downloaded via each of the publisher’s websites, as follows:
Brill
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Brill’s ebook collections: https://brill.com/page/ebooktitles/ebook-collections-title-lists
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This year’s Brill ejournal collections and ejournal archives: https://brill.com/page/Journals/journals
De Gruyter
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This year's De Gruyter ebook packages: https://www.degruyter.com/page/2049
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This year’s De Gruyter ejournal packages: https://www.degruyter.com/page/2054
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This year’s De Gruyter ejournal archives: https://www.degruyter.com/page/2055
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NewsBank
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Current subscribers: Navigate to https://infoweb.newsbank.com/ and select the ‘Publication’ tab
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New enquiries: To request the latest title list for any NewsBank collection, please contact us.
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Peter Lang
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Peter Lang’s ebook collections: https://www.peterlang.com/page/eProducts/eproducts
Readex
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Navigate to https://www.readex.com/collections, select your chosen collection, and click the ‘Title List’ link in the right-hand panel.
Where can I download the MARC records for a particular collection?
Brill
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Brill's ebook collections: https://brill.com/page/ebooktitles/ebook-collections-title-lists
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Brill's online reference works and bibliographies: https://brill.com/page/MARCRecords/marc-records
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Brill's online primary sources: https://primarysources.brillonline.com/pages/librarians
British Online Archives
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De Gruyter
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Go to https://www.degruyter.com and search for a given ebook package or database. MARC records can be found under the 'Details' tab the webpage for any e-product.
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NewsBank
Peter Lang
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MARC records are provided on request. Please contact us with your requirements.
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Readex
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For selected collections where MARC records are available, a one-time fee may be applicable. Please contact us for pricing and access details.
My library’s IP addresses/ranges have changed. How do I update our details?
Brill, British Online Archives, De Gruyter and Peter Lang each provide a self-service administration portal to each library. Librarians can update their institution's IP addresses/ranges by logging into the portal. Please contact us for the URL and your library’s administrator login details.
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For NewsBank and Readex, please supply us with your library’s new IP addresses/ranges. We will then arrange to update your library’s account with each publisher’s technical staff.
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